Customer Care
Frequently Asked Questions
Common questions about vintage and pre-owned luxury at AMICO VINTAGE in Shinsaibashi, Osaka. For anything not covered here, please contact us.
Vintage Items
Yes. AMICO VINTAGE specializes in vintage and pre-owned luxury pieces, including bags, apparel, shoes, and accessories. Each item may show natural signs of age or use consistent with its history.
All items are carefully inspected by our team before being listed. We provide clear photos and condition details to help you make an informed purchase. We do not make absolute authenticity guarantees beyond what is stated on each product page.
Store Visit
Yes. AMICO VINTAGE & ARCHIVE LUXURY welcomes visitors at Okuno Building 2F, 1-16-15 Higashishinsaibashi, Chuo-ku, Osaka 542-0083, Japan. Hours: 13:00–21:00. Closed: Open daily. Temporary closures may apply. Please look for our entrance above street level. Full details are on our Visit Us page.
Shipping & Returns
International shipping availability depends on your location and our current shipping settings. There are some areas in Japan to which we cannot ship. Please inquire before purchasing. Worldwide shipping is free. See our shipping policy for details.Shipping Policy.
Due to the vintage nature of our items, all sales are generally considered final unless otherwise required by applicable law. Please review photos, condition details, and measurements carefully before purchase. See our Refund Policy for more information.
Product Inquiries
Product pages include condition details, photos, and measurements where available. For additional questions, please contact us through our Contact page with the product name or URL. We aim to respond within a few business days.
Still have questions?
Reach out about product condition, sizing, store visits, or orders. You can also explore our Journal for styling ideas and guides to vintage shopping in Osaka.